Pennsylvania's two senators have revealed a secret list of hundreds of troubled nursing homes across the country.
The report, released Monday by Senators Bob Casey and Pat Toomey, names 400 facilities with a record of poor care, including The Gardens at Stroud in East Stroudsburg.
"These are the men and women who fought in World War II, the greatest generation, and here we are neglecting them," said Bob Hollinger.
Hollinger works in the Lehigh Valley, helping seniors and their families find assisted living and senior care facilities. He wanted to be a service to others, one he didn't have when finding a home for his own father, who suffers from dementia.
"These people are paying for care. They expect care. So when I see people on their cell phones next to a senior resident who needs care, I find that pathetic, I find that nauseating," said Hollinger.
Hollinger tells News 13 the Senate report makes a point.
"We need more insight. We need more focus on the senior homes," he added.
Issues revealed in the 400 homes listed in the report include facility cleanliness, staffing problems, and food safety violations, among others. The Center for Medicare and Medicaid Services monitor the homes, but they've been having problems keeping up with the workload since 2013.
"That's six years ago and it was evident then that there was resource problems. I hope it's plainly evident today they need more resources," said Senator Bob Casey in a phone interview with News 13.
The report also suggests a lack of transparency on the government's Nursing Home Compare website about the quality of care homes provide.
"Something as serious and as grave and as life-altering as what nursing home you're going to be in or your family member is going to be in and you can't get the kind of information you should be entitled to," said Senator Casey.
Hollinger tells families he works with to do their research and ask tough questions when picking a home.
"They're going to sell you and tell you what you want to hear. But ask the hard questions because this is a huge decision, where your mother or father is going to live," added Hollinger.
The report does not give details as to what specific problems are prevalent at The Gardens at Stroud. News 13 reached out to the facility's directors, who declined our request for comment.